In my previous job, my team’s main responsibility was to work for a foreign client. At the start, they would send trainers to us to teach us the procedures and things we need to learn in order for us to carry out our assigned tasks. However, we won’t expect the trainor to be with us all the time if there are gray areas that needs clarification.

For support, we always had phone conference with them. But later on, they realized that web based training was more effective. It is also cost-effective. An example of a company that can make web based training possible is Metrick Training. It is a web based training, e-learning development system that helps companies improve the performances of their employees without the high cost of on-site training.